Payment & promos

What are chargebacks?
A chargeback is the dispute of a charge made to a financial institution. Financial institutions include banks, credit card companies, and PayPal, and usually pertain to the original payment method.
Following the dispute, the card company or PayPal informs taoers of the chargeback and may also request more information, such as transaction information, proof of delivery, and proof of refund. taoers must respond with this requested information within a specified timeframe.

Below are the most common types of chargebacks:
1. Fraud - This is when the credit card owner reports they did not make or authorize a transaction. This may happen when a credit card number is used without permission.
2. Non-Delivery - This is when a buyer successfully makes a purchase but doesn't receive the item(s) purchased.
3. Not as Described - In this case, a purchase is made but the buyer receives an item(s) that is either different from what was listed on taoers or from what the buyer thought they were purchasing.
4. Return - A buyer can request a chargeback if they're not satisfied with the item(s) purchased and received. This could be for a variety of reasons, including damage.